Managing Challenging Behaviour

//Managing Challenging Behaviour
Managing Challenging Behaviour2018-09-07T11:14:12+00:00

Overview: To provide knowledge and identify skills to manage challenging behaviour.

Outcome: The course will equip participants with the knowledge and understanding of issues surrounding challenging behaviour; to give a better understanding of the appropriate skills and good practice required to enable them to deal with difficult situations involving challenging behaviour.

Topics Covered: Violence in the Workplace, Personal Safety, Understanding Others, How to Influence Others, Defusing & Containing Aggression.

Number of Attendees: 15 maximum.